The Museum is open from Tuesday to Sunday:
- 10 am to 6 pm (1 April to 31 October)
- 10 am to 5 pm (1 November to 31 March)
We’re closed on Mondays and on the following dates: 24, 25 and 31 December and 1 January.
- Permanent and temporary* exhibitions: CHF 15
- Temporary exhibition only: CHF 9
The following discounted prices apply to young visitors (12–22 years), visitors over the age of 65, people with disabilities, those currently not in employment, and members of the International Red Cross and Red Crescent Movement:
- Permanent and temporary* exhibitions: CHF 10
- Temporary exhibition only: CHF 6
One or two adults visiting with up to four children:
- 25% discount on individual ticket prices
Admission is free for children under 12, for ICOM, AMS and AMICR members, for press card holders, and for visitors with a Raiffeisen bank card.
Guided tours are available in English, French, German, Italian and Spanish and must be booked at least 10 working days in advance.
- Guided tour of the permanent exhibition: CHF 100 (in addition to the admission price; tours last for 60 minutes, max. 20 people per guide)
Book a visit
For more information, please contact our Visitors’ Service from Tuesday to Friday, from 10 am to 12 noon, on +41 22 748 95 95 or at email@example.com.
We accept cash payments in Swiss francs. We also accept the following cards: Diners Club, Eurocard, Maestro, Mastercard, PostCard and Visa. If you’re coming as a group, you’ll need to pay on arrival on the day of your visit.
* These prices are valid all year round. Please consult the agenda of our temporary exhibitions on our TO SEE, TO DO page!
Where to find us
Avenue de la Paix 17
+41 22 748 95 11
We encourage visitors to use green modes of transport. The Museum is located in Geneva’s international district, close to the ICRC and the United Nations and immediately adjacent to the Appia bus stop. There are also cycling lanes and paths nearby.
- From Place des Nations, take a peaceful stroll through Parc de l’Ariana (approx. 10 minutes).
- From Petit-Saconnex or Grand-Morillon, head along the vehicle-free Allée David-Morse.
- From the Botanical Garden, exit towards Place des Nations and reach the Parc de l'Ariana (approx. 15 minutes); or exit towards the pond, walk uphill until you reach the Château de Penthes, then head downhill along Avenue de la Paix (approx. 30 minutes).
- From Geneva Cornavin station, take bus 20 (towards Valavran) or F (towards Gex-L’Aiglette) and get off at the Appia stop.
- From Geneva Airport, take bus 5 (towards Thônex-Vallard), get off at the Le Pommier stop, then take bus 22 (towards Jardin Botanique) and get off at the Appia stop.
Take the cycling path along Avenue de la Paix and leave your bike in the parking facility by the Museum entrance.
- From the centre of Geneva, follow signs for “Palais des Nations (ONU)”.
- From the A1 motorway, take the Grand-Saconnex exit and head towards Geneva.
We recommend you leave your vehicle in the nearest car park, which is located at Place des Nations (approx. 10 minutes away on foot).
If you hold a disabled parking permit, we have one dedicated space in the service car park on Avenue Appia.
The ICRC cafeteria is open Monday to Friday, from 7:30 am to 4:30 pm. It also boasts one of the best views of the city!
If you are coming as a group, we recommend you book in advance by e-mail directly with the ICRC cafeteria.
Thank you for your interest in our Museum! We look forward to welcoming you – and to making the experience as comfortable and enjoyable as possible.
You can also make the most of our gardens and public areas, whether you want to work, rest or play. Feel free to bring a picnic!
Visiting with family
The Museum is a great place to learn more about humanitarian action past and present together with your loved ones.
Visiting as a group
You can treat yourself to a meal at the ICRC cafeteria or enjoy a picnic at the Museum.
If you’re looking to make the most of your time in Geneva, our friendly team will be more than happy to point you in the right direction. The Musées de Genève and Visit Geneva websites are also packed with great ideas.
Visiting with a school group
Do you want to teach your students about humanitarian action? Check out our programme of events and activities on our Events & Workshops page!
You can even book a special guided tour for school groups to really make the most of your visit. And once the learning is done, you and your students can relax and enjoy a picnic in our gardens and public areas.
If you’re a journalist, you’ll find our press area here.
Our audio guide for the permanent exhibition (included in the admission fee) is available in eight languages: Chinese, English, French, German, Italian, Japanese, Russian and Spanish.
We also have two special versions for younger visitors: one for children aged 8–12 years, and another for teenagers (both in French only).
The cloakroom is located near the reception on the ground floor of the Museum.
The lockers are free to use, but you’ll need a 1-franc or 1-euro coin to operate them. The largest lockers are 56 cm high, 45 cm wide and 52 cm deep. Unfortunately, we’re unable to accommodate bags that exceed these dimensions at this time.
As a hub serving the local community, the Museum welcomes all visitors – we’ll do our best to meet your needs.
Our staff are on hand to make your visit as smooth as possible. We also work with non-profits and foundations to make sure our premises and facilities meet accessibility standards.
Thank you for giving us your feedback. It will help us to improve.
Services for visitors with disabilities
Visitors with reduced mobility
The Museum has one car space for visitors with reduced mobility. It’s located next to the service entrance on Avenue Appia.
The public areas, lifts and exhibition rooms are fully accessible for wheelchair users. The exhibition areas can be accessed via a stairlift (you’ll need a “Euro key” to operate it).
At reception, you can pick up a mobility map and borrow a wheelchair (two are available) or a folding stool.
If possible, please contact us ahead of your arrival so we can make your visit as comfortable and enjoyable as possible.
Visitors with a visual impairment
Blind and partially sighted visitors can take an audio-described tour (in French only) of our permanent exhibition. The tour lasts for around 90 minutes. Narrated by two voices, it brings the spaces, atmosphere and exhibits to life, as well as featuring personal accounts and moments of reflection.
Visitors with a hearing impairment
For visitors who wear a hearing aid with a “T” setting, we have a hearing loop system in operation.
Visitors with cognitive or learning impairments
We run “step-by-step” guided tours for visitors with cognitive or learning impairments. The tours can accommodate five or six people, so as to include family members and friends.
Book my visit
For a detailed description of the Museum's spaces and access arrangements, and to prepare for your visit, head to the accessible culture website (in French only).
If you need any further assistance, don't hesitate to contact us. We'll be happy to help.